Dr Isabelle Cau, a biologist in charge of Haemostasis at the Biological Haematology Department at Montpellier University Hospital, understands the importance of reliable haemostasis testing solutions. For over two decades, her department has relied on Sysmex for innovative solutions, transforming their operations and ultimately improving patient care. As Dr Cau emphasises, "We work around the clock, 24/7, collaborating with emergency services, hospital wards, and intensive care units, among others. In several contexts of vital urgency, we need to deliver results as quickly as possible." Therefore, having a reliable solution is paramount for the Montpellier hospital.

The Sysmex “Four Powers” concept

One of the things about Sysmex that interest Dr Cau is the comprehensive suite of haemostasis testing solutions designed to enhance every aspect of her department’s testing capabilities. At Sysmex, these solutions are grouped together under the “Four Powers” concept, which aims to provide a complete solution for customers like University Hospital of Montpellier who focus on in-vitro diagnostics. The “Four Powers” are:

Powerful Productivity: Where tasks are streamlined, and efficiency maximised through automation and intuitive insights.
Analytical Power: Delivers advanced analytics for in-depth data analysis and confident decision-making in haemostasis assays.
Operational Power: Ensures reliable performance that seamlessly integrates into your existing workflow. The CN-Series haemostasis analysers are designed for minimal downtime, for example, which helps avoid disruptions to any critical haemostasis testing routines.
Powerful Services: Where Sysmex provides comprehensive support both online and in-person, including educational courses and ongoing partnerships.

Uninterrupted patient care with CN-Series haemostasis analysers

CN-Series haemostasis analysers are more than just instruments. Backed by Sysmex's Four Powers concept, they empower Dr Cau's team to deliver the best care. “In several contexts of vital urgency,” says Dr Cau “we need to deliver results as quickly as possible, such as in the care of severely injured patients, haemorrhages in maternity wards, or suspected strokes.” Having instruments that can handle this level of pressure is thus paramount. For example, the CN-Series has proactive system maintenance with built-in self-checking functionalities that identify potential issues before they disrupt operations, ensuring a smooth workflow. Additionally, remote and on-site technical expertise is also available from Sysmex, minimising downtime and maximising instrument uptime. This allows to focus on what matters most – her patients and their health.

A longstanding partnership built on trust and innovation

The beginning of the cooperation between the University Hospital Montpellier and Symex began a long time ago: More than twenty years ago, when Dr. Cau’s lab was working with Hyphen BioMed, the supplier of the various reagents. This initial collaboration established a foundation of trust and open communication that continues to this day.

As Dr Cau's department's needs evolved, Sysmex remained a trusted partner. When it came time to upgrade their existing equipment, CN-Series haemostasis analysers emerged as a well fitting haemostasis testing solution, aligning with all their requirements.

Embracing the future of haemostasis testing solutions

Dr Cau constantly seeks improvement. Her department's planned move to new facilities includes adopting new specialised testing systems alongside their existing CN-Series haemostasis testing solutions.

Sysmex's commitment to innovation aligns with Dr Cau's vision. She is particularly interested in the potential of new chemiluminescence technology offered in the latest iteration of the CN-Series analysers.

The haemostasis laboratory of Montpellier Hospital is also committed to feed-back Sysmex to continually improve reagent performance for CN-Series analysers further. This ongoing collaboration exemplifies a successful partnership dedicated to delivering better patient outcomes.

"You don't change a winning team," Sysmex is proud to collaborate with Dr Cau's team at Montpellier University Hospital with their innovative solutions for optimal patient care.